PART 1
Post Delivery Warranty Service
1、Warranty Period
The Warranty Service Period Is 1 Year (Excluding Non-Human Damage, Which Is Covered By The Warranty).2、Full Media Technical Support
Provide Remote Technical Support Services Throughout The Entire Product Lifecycle.3、Repair
Provide Spare Parts Repair Services Or On-Site Services Based On The Fault Level: (1) Spare Parts Repair: Customers Will Mail The Faulty Parts To Chibao Technology For Repair. (2) On Site Service: When The Fault Level Reaches Level Three, Assign Engineers To Conduct On-Site Inspection And Maintenance.4、Inspection Services
Enjoy Two Annual Inspections By Cheebo Technology (Initiated By The Customer And Agreed Upon By Both Parties).5、Training
Enjoy One On-Site Training Service (Training Together With On-Site Service Or Inspection Service, Not Provided Separately).Engineering Installation Services
One Stop On-Site Service For Trial Operation, Installation, And Debugging01
Installation Guide
Professional Engineers Appointed By Cheebo Technology Will Provide Equipment Installation Guidance And Debugging Services At The Customer's Site.
02
Installation & Construction
Cheebo Technology Assigns Professional Engineers To The Customer's Site To Provide Package Installation Services.
03
Turnkey Engineering Services
Cheebo Technology Provides Customers With One-Stop Services Including On-Site Survey, Equipment Installation, And Software And Hardware Debugging.
Fault Resolution Service
01.
Spare Parts Repair Service
When The Customer's Equipment Parts Malfunction, Individual Spare Parts Can Be Shipped To Chibao Technology For Repair/Return, And After The Repair Is Completed, Chibao Technology Will Send Them Back To The Customer.
02.
Spare Parts Purchase Service
Customers Can Purchase Original Spare Parts From Cheebo Technology For Maintenance And Replacement, Ensuring That The Product Quality Is In The Best Condition.
03.
On Site Fault Handling
Cheebo Technology Can Dispatch Engineering And Technical Personnel To Customer Sites For Troubleshooting, Equipment Maintenance And Debugging, And Solve Various Problems That Arise During Customer Use According To Customer Needs.
Internal Response
Internal Solution
Home Visits Within The Province
Out Of Province Doorstep
On Standby
Maintenance Services
Extended Warranty Service
A Service That Extends The Warranty Service Period Based On The Standard Warranty Service Of The Equipment,
Support Extended Warranty Services For 1-3 Years.
Support Extended Warranty Services For 1-3 Years.
Maintenance Services
We Can Provide Customized Maintenance Services According To Customer Needs. Including Remote Technical Support, Repair Of Faulty Parts
Door To Door Service, Regular Inspection Service, Training Support, And Other Customized Customer Needs.
Door To Door Service, Regular Inspection Service, Training Support, And Other Customized Customer Needs.
Maintenance And Usage Services
On Site Support For The Event
Cheebo Technology Dispatches Professional Engineers To Provide Technical Support Services At Customer Event Sites, Providing Intelligent Protection For Customer Production Lines.
Inspection Services
Cheebo Technology Regularly Dispatches Engineering And Technical Personnel To The Site To Provide Inspection Services, Comprehensively Detect The Operating Status Of Equipment, Diagnose Faults In A Timely Manner, And Provide Complete Solutions To Ensure That The Equipment Maintains Good Operating Conditions.
Correction Service
Cheebo Technology Dispatches Professional Engineering And Technical Personnel To The Customer's Site To Provide Parameter Calibration Services For Production Equipment.
Service Hotline
189-2746-5307
E-mail：Cheebo@126.com
Shenzhen Headquarters: Block A, 3rd Floor, Building 1, Houhai Xufa Technology Park, No. 8 Zhenxing Road, Loucun, Xinhu Community, Guangming New District, Shenzhen, Guangdong Province, China
Zhejiang Office: No. 45, 6th Street, Wuzhong South Road, Changcheng Economic Development Zone, Yongkang City, Jinhua City, Zhejiang Province
Shenzhen Headquarters: Block A, 3rd Floor, Building 1, Houhai Xufa Technology Park, No. 8 Zhenxing Road, Loucun, Xinhu Community, Guangming New District, Shenzhen, Guangdong Province, China
Zhejiang Office: No. 45, 6th Street, Wuzhong South Road, Changcheng Economic Development Zone, Yongkang City, Jinhua City, Zhejiang Province
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